Last edited: 2026-04-14
These Terms and Conditions (the "Terms and Conditions" or "Terms") are a contract between you, the user, and MB "Bit by bit developers", a limited liability company with its place of business at Volungės g. 5-1, Vilnius LT-10315, Lithuania (the "Company", "we", "us", or "our").
The Company operates the bitbybit.dev website and all its subdomains (the "Platform"), including but not limited to:
The Platform provides services allowing users to create, share, and remix projects containing scripts and various assets, access API Services for programmatic and server-side computational processing, manage API keys and subscriptions through the Studio, upload and convert files, and execute computational tasks on managed cloud infrastructure (collectively the "Service" or "Services").
By using the Platform and any of the Services you are agreeing to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions or any part of this contract you may not use the Platform, Services, or products that we provide.
Serious or repeated violations of these Terms and Conditions may result in suspension or termination of your Account, including the removal of associated data. The Company will exercise this right proportionally, taking into account the nature and severity of the violation.
By agreeing to these Terms and Conditions you also agree to use the Platform, Services, and products at your own risk. The Company reserves the right to refuse service, products, or access to the Platform to anyone at any time for any lawful reason.
This is the legal agreement that lets us run the Platform and keep things fair for everyone — you, other users, and us. By using the Platform you agree to what is written here. If something does not work for you, you are free to stop using the Platform at any time. The Platform includes the main website (bitbybit.dev), the API for server-side processing (api.bitbybit.dev), and the Studio dashboard for managing API keys (studio.bitbybit.dev).
For clarity, the following terms have specific meanings throughout this document:
"Platform" - bitbybit.dev and all its subdomains, including the main website, API gateway, and Studio dashboard.
"Services" - all services provided through the Platform, including visual programming editors, project hosting, API Services, file conversion, model generation, and related features.
"API Services" - the API at api.bitbybit.dev and related server-side infrastructure for computational services including, but not limited to, 3D geometry processing, file conversion, parametric model generation, and task execution.
"Studio" - the customer dashboard at studio.bitbybit.dev for managing API keys, viewing usage, and managing subscriptions.
"API Key" - a secret credential issued to you upon purchasing an API Key plan, used to authenticate requests to the API Services.
"API Data" - files, data, and content submitted to the API Services for processing, including uploaded files, operation inputs, and computation outputs.
"Content" - all projects, scripts, code, assets, comments, graphics, text, 3D models, or other material that you create, upload, or post on the Platform.
"Editor Plans" - the subscription tiers for the visual programming editors and project features (Free, Silver, Gold).
"API Key Plans" - the subscription tiers for API Services access (Starter, Professional, Business, Enterprise).
"Account" - your registered user account on the Platform.
"Enterprise Agreement" - a separate written agreement between the Company and an Enterprise client that may supplement, modify, or override specific provisions of these Terms and Conditions with respect to that client's use of the Services.
"Runner" or "Bitbybit Runner" - the compiled JavaScript bundle files (such as bitbybit-runner-babylonjs.js, bitbybit-runner-threejs.js, bitbybit-runner-playcanvas.js, and their respective "lite" variants) that package the Company's open-source algorithms and, in full variants, a 3D engine, enabling execution of Bitbybit scripts and CAD operations in any web browser.
"CDN" or "Bitbybit CDN" - the content delivery network at git-cdn.bitbybit.dev (or any successor URL) from which the Company distributes Runner files, Web Worker scripts, WebAssembly binaries, fonts, and other assets.
"CDN Assets" - the Runner files, Web Worker scripts, WebAssembly binaries, fonts, and other resources hosted on the Bitbybit CDN.
"Open-Source Components" - the portions of the Runner and the Company's software that are derived from open-source projects and governed by their respective open-source licenses (such as MIT, LGPL v2.1, and Apache 2.0), as listed in the NOTICE file distributed with the Runner.
You must agree to these Terms and Conditions and provide the Company with all required information during registration in order to create an Account. You are responsible for keeping your Account and password safe. The Company cannot be held liable for any damages arising from your inability to fulfil this obligation. You must also update the information about yourself when it changes.
You are responsible for all Content that you post on the Platform. You are responsible for any activity coming from your Account, including activity arising from situations when others use your Account.
All the information that comes from your Account is subject to our Privacy Policy. One Account must be maintained by one person or legal entity. Accounts may not be created and operated by automated methods. "Bots" are not allowed.
Your account is your responsibility — think of it like your house keys. Keep your password safe and your information up to date. If something goes wrong (like a compromised password), let us know and we will do our best to help, but we cannot undo damage that has already happened.
The Company grants you individual private access to the Platform and provides a non-exclusive and non-transferable right to use the Platform for your internal purposes. You may not transfer the right to use the Platform to third parties. You may not interpret these Terms and Conditions as allowing such transfer to happen.
You may not build products that look and feel like the Platform. All rights to the Platform are held by the Company and its licensors. You may not modify or create derivative works based on the Platform. It is forbidden to reverse-engineer parts of the code that are not open-sourced to make competing products that copy features of the Platform. You acknowledge that all the rights, interest, and title to the Platform, including all intellectual property rights, are owned by the Company.
API Integration Rights: Notwithstanding the above, if you hold an active API Key subscription, you are granted a limited, non-exclusive, non-transferable right to integrate the API Services into your own applications, products, and services for commercial or internal use, subject to the usage limits and conditions of your subscription plan. This right does not extend to reselling, sublicensing, or white-labeling the API Services themselves as a standalone offering. You may not offer the API Services to third parties as a separately marketed product or service without a separate written agreement with the Company.
Bitbybit Runner. The Bitbybit Runner is distributed under the Bitbybit Runner License, a separate license included with the Runner files. The Runner may be used freely, including for commercial purposes, without requiring a Platform account. The Bitbybit Runner License governs all use of the Runner, whether or not you hold a Platform account. If you hold a Platform account, these Terms and Conditions apply to your use of the Platform and Services in addition to the Runner License.
Runner and Open-Source Components. The Runner incorporates Open-Source Components governed by their respective open-source licenses (detailed in the NOTICE file distributed with the Runner). Nothing in these Terms restricts your rights under those open-source licenses. However, the Runner also contains proprietary components authored by the Company. You may not reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the proprietary components. The build scripts and tooling used to compile the Runner are proprietary and are not part of any license grant. You may exercise your rights under open-source licenses, including replacing dynamically-linked components such as the OCCT Web Worker (licensed under LGPL-2.1). See our documentation for technical details.
CDN Availability. CDN Assets hosted on the Bitbybit CDN are provided for convenience. The Company makes no guarantees regarding the availability, uptime, performance, or continued hosting of CDN Assets. Versions may be deprecated or removed at any time without notice. For production deployments, the Company recommends self-hosting CDN Assets on your own infrastructure. The Company shall not be liable for any disruption, downtime, or unavailability of the Bitbybit CDN.
Self-Hosting. You may download CDN Assets from the Company's asset releases and host them on your own infrastructure for use in your own applications, provided you do not modify the Runner files or their proprietary components. Self-hosted assets are your responsibility: the Company provides no support, warranty, or liability for assets hosted on third-party infrastructure. You must maintain the original directory structure expected by the Runner and ensure all assets are publicly accessible.
Ownership and Brand. You are the owner of Content that you create or upload to the Platform. The Company is the owner of the complete Platform. All intellectual property rights and copyright to the Platform belong to the Company and its licensors. The Platform and Services are protected by copyright and other laws of Lithuania, the European Union, and foreign countries. Nothing in these Terms grants you permission to use the "Bit by bit developers" logo, name, domain names, or other distinctive brand features. You may not reproduce, copy, or transfer any part of the Platform in whole or in part.
You can use the Platform for your own work, but please do not clone it or build a competing product from it. If you have an API Key subscription, you are welcome to integrate the API into your own apps and products — just do not resell the API itself as a standalone service. The Bitbybit Runner has its own license and can be used freely, even commercially, without a Platform account. It includes open-source parts (listed in the NOTICE file) and proprietary parts — please respect that boundary. OCCT runs as a separate worker file that you can swap with your own build if needed. For production apps, we recommend hosting CDN assets yourself rather than relying on our CDN, which may occasionally be unavailable. Your content belongs to you; the Platform, its brand, and its infrastructure belong to us.
You may not use any harsh language towards other community members. No swearing, bullying, harassment, or discrimination are allowed on any part of the Platform. You may not post offensive or otherwise disturbing Content that would hurt others.
If you publish projects to others you are held responsible for all the Content in that project, including but not limited to titles, descriptions, assets, and models produced. If you do not respect these terms we have the right to remove your projects and block you from accessing the Platform. In no such event will we be held liable for the loss of data or other damages that this may cause you.
We want the Platform to be a welcoming space for everyone. Treat other community members with respect — no harassment, bullying, or discrimination. You are responsible for everything in your published projects, including titles and descriptions. If content crosses the line, we may remove it.
You may only upload Content to the Platform that you own or have the right to use and expose through the Platform under the license terms described above. You agree that you have not and will not create, upload, or otherwise contribute Content which does the following:
You agree that the Company has the right to remove any Content that has any of the abovementioned characteristics, delete your Account at any time, or otherwise stop it from being used. We also reserve the right to take legal action available under equity of law.
Only upload content you own or have the right to share. Do not upload anything illegal, harmful, deceptive, or infringing on someone else's rights. If we find content that violates these rules, we may remove it and take further action if necessary.
You agree that all the information you provide us with during registration and when using the Platform and Services is correct, accurate, current, true, and complete. You also agree to maintain and update such information when it changes.
The Platform and all the Services we provide are only available to people who can form legally binding contracts under the law that applies to these Terms and Conditions. Our Platform and Services may not be used by unsupervised minors — persons younger than 18 years old may not create their own accounts. If you are a parent or legal guardian and you create an account for a minor — a person younger than 18 years old but older than 13 years old — it is your responsibility to determine if the Platform and Services are appropriate for such minor. We do not seek or knowingly collect any personal information about children under 13 years of age. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.
You agree to notify the Company immediately if you recognize any kind of breach in security on the Platform. This includes but is not limited to unauthorized access to the site, use of a password or account, harmful scripts, data, files, or programs. You also agree to stop all use of the Content that might be related to such suspected security breach. If your Account is hacked or otherwise compromised you must inform us immediately at info@bitbybit.dev.
You are responsible for keeping your own devices, software, and internet connections up to date and secure.
Please keep your information accurate and current. You need to be 18 or older to create your own account (parents or guardians can create accounts for teens aged 13–17). You are responsible for your own equipment, security, and content. We do not monitor everything on the Platform — so please use good judgement.
The following activities are strictly forbidden:
This is the "do not" list. Use the Platform for what it is designed for — CAD, 3D, creative coding, and data visualization. Do not hack, spam, impersonate, discriminate, or break the law. For the API: stay within your usage limits, do not try to work around them, do not overload the servers, and do not resell API access without a separate agreement.
We reserve the right to review, preserve, or remove content on the Platform. We may need to do this to keep things safe, respond to legal requests, enforce these Terms, prevent fraud, or help with support issues. We will only disclose your information to authorities when legally required.
Whenever and wherever you provide us with suggestions, ideas to improve the Platform, report bugs, problems with the service, or any other feedback related to the Platform, you agree that we can use your feedback without compensation. By providing such feedback you grant us a royalty-free worldwide non-exclusive license to use such feedback in any way we see fit.
If you share ideas, bug reports, or suggestions with us, we may use them to improve the Platform. We appreciate all feedback — but by sending it, you agree we can act on it freely without owing you anything in return.
When you publish your projects, you grant the Company and other users a worldwide, royalty-free, non-exclusive, irrevocable license to use, display, distribute, and remix all of the Content therein, under the following fixed license terms:
These licenses are applied automatically when you make a project public or accessible to community members. There is no option to select a different license. If you do not wish to share your work under these terms, keep your project private.
These licenses are irrevocable for copies already made. Once your Content has been accessed by other users under the licenses above, those users retain a permanent right to use the Content under the license that was in effect at the time of access. Making a project private or deleting it stops the Platform from distributing your Content, but copies already obtained by other users remain validly licensed. Deletion removes hosting — it does not revoke the license grant.
While our "Private" project status ensures your project is only visible to you on the Platform, we cannot be held liable if others gain access to your private project by your own mistake. Your private projects are your responsibility to protect. If you want complete security, consider saving scripts to your local machine and protecting them yourself.
API Data is not published Content. Files, data, and content submitted to the API Services for processing (API Data) are not considered published Content and are not subject to any public license grant. You retain all intellectual property rights to your API Data. You grant the Company a limited, non-exclusive license to process, store, and transmit your API Data solely for the purpose of providing the API Services to you. This license terminates when the API Data is deleted from our systems.
When you make a project public, your code automatically gets an MIT license and your creative output (3D models, renders, images) gets a CC BY 4.0 license. There is no option to choose a different license — if you want to keep your work proprietary, simply keep it private. These licenses are permanent for copies already accessed: deleting your project or account removes it from the Platform, but anyone who already grabbed a copy keeps their rights. Files you send to the API for processing are fully yours — no public license applies to them.
When you make your projects public or accessible to community members, other users and the Company and its licensors gain the right to use, distribute, and publish all of your Content in that project on other services and media, subject to the applicable license (MIT for code, CC BY 4.0 for creative output) and these Terms and Conditions.
You agree that you will not be paid or otherwise compensated for such Content and that others can copy, remix, post, submit, transmit, and use your work freely under the license terms. The Company retains the right to use your public work for promotional purposes including commercial advertisements of the Platform.
If you delete such projects or make them private, no third party - including users of the Platform and the Company itself - is required to delete or make unavailable any copies of the Content that were already made, posted, published, or embedded in other people's Content while the project was public.
The Company retains the right to change and adapt your published Content in order to adapt it to requirements or limitations of other platforms, media, or services (for example, resizing an image or converting a format for promotional use).
Other users can copy and remix your public work under the MIT (code) and CC BY 4.0 (creative output) licenses. We may also feature your public work in our promotional materials, and may adapt it slightly (e.g. resizing or reformatting) for that purpose. Once someone has accessed a copy while it was public, that copy stays licensed even if you later make the project private.
You agree that by using the Platform you are fully responsible for all the Content you create and share. If derivative Content of other users or third parties infringes on the rights of other people or businesses due to your original Content being incompatible with these Terms and Conditions, you are also held responsible for damages. You also agree and understand that others can republish your publicly accessible work or use it in ways which may expose you to be liable for possible damages. If you do not have the rights to the Content you make publicly available on the Platform, you are held responsible for all the consequences related to that.
You own what you create and share — which also means you are responsible for it. Only share content you have the rights to. If your public content leads to problems for other users or third parties, that is on you.
Platform Assets: To make sharing of Assets easy we generate Asset download URL links containing tokens that are hard to guess, but can be shared by users and have public read access. People gaining access to these links can download your Assets. This also applies to Assets in private projects. If you do not share these links the chance of leaking Asset files is reduced to the minimum, but we do not guarantee this will not happen.
As a rule of thumb you should not upload sensitive information in the form of Assets to our servers that you must keep totally private. If you did upload an Asset file and you think that the download URL link to that Asset file was exposed, compromised, or guessed by third parties, you can remove the Asset and upload a new one. This way old links will be removed and a new random token for the file issued. In no event can we be held liable for the loss of sensitive information via Asset files.
API Files: Files uploaded to or generated by the API Services are stored in separate cloud infrastructure and accessed via time-limited presigned URLs. These URLs expire after a limited period and are not permanently accessible. You are responsible for downloading results within the retention window and for securing any URLs or results returned by the API Services during their validity period.
Asset files on the Platform are accessed via hard-to-guess URLs, but anyone with the link can download them — even from private projects. So avoid uploading anything truly sensitive as an Asset file. If a link gets exposed, you can delete the file and re-upload it to generate a fresh URL. API files work differently: they use temporary links that expire automatically after a short period.
Platform Assets: You may only upload Asset files that obey all of the Content limitations expressed in these Terms and Conditions. Your Assets may not infringe on any third-party rights. Your Asset files must be related to the things that you can do on the Platform. As a rule of thumb, your Asset files must be actively used and referenced in the Scripts of your Project that contains the Assets. You are responsible for scanning Asset files and keeping them clean of viruses or other malicious software before you upload them. You may not use Asset file storage to store data that is not related to the projects and is not referenced in your scripts, including but not limited to movies, photos, music, or personal documents.
API Files: Files uploaded via the API Services must be related to legitimate 3D CAD, geometry processing, file conversion, or visualization purposes. File size limits are determined by your API Key subscription plan. Uploaded files and processing results are subject to automated cleanup after processing is complete, as described in the Data Processing and Retention section.
Asset storage is meant for files you actually use in your projects — not for general file hosting. Keep your files clean of malware before uploading. API file uploads should be related to 3D/CAD work and are automatically cleaned up after processing.
The Platform offers pre-built 3D models through the "Things" category and "3D Models" configurators. These models are licensed under Creative Commons terms that are separate from the licensing that applies to published projects. Scripts that use plan-restricted 3D models may only be shared publicly if all included models are available at the Free tier.
Our pre-built 3D models come with Creative Commons licenses. Free-tier models are CC BY-NC 4.0 — non-commercial use only with attribution. If you want to use them commercially, we grant a separate commercial license to Silver and Gold subscribers (the CC license itself stays non-commercial, but your subscription gives you additional commercial rights). Silver and Gold-tier models use CC BY 4.0 — commercial use is fine as long as you credit us.
If you obtain API Keys through the Platform, the following obligations apply in addition to the general Account security obligations above:
The Company reserves the right to revoke any API Key that it reasonably believes has been compromised or is being used in violation of these Terms and Conditions.
Treat your API Key like a password — keep it secret, keep it safe. Never put it in front-end code, public repos, or anywhere a browser can see it. If you think it has been compromised, rotate it in the Studio dashboard and let us know. You are responsible for all usage and charges under your key, so protecting it is in your best interest.
The API Services provide server-side 3D geometry processing capabilities accessible via API endpoints. API Services include, but are not limited to: executing CAD operations (booleans, fillets, chamfers, sweeps, lofts, and similar), generating parametric 3D models, converting between file formats (STEP, GLTF, STL, and others), and running asynchronous computation tasks.
Access to API Services requires an active API Key subscription. API Key subscriptions are separate from and independent of Editor plan subscriptions (Free, Silver, Gold). Holding an Editor plan does not grant API access, and holding an API Key plan does not grant Editor plan features.
The API Services process your data on managed server infrastructure. Processing results are stored temporarily and are subject to automated cleanup as described in the Data Processing and Retention section.
The API lets you offload heavy 3D geometry operations to our servers instead of running them in the browser. It is a separate product from the editor — you need its own subscription, and having a Silver or Gold editor plan does not include API access (and vice versa).
Each API Key plan includes defined usage limits, including but not limited to: compute minutes per billing cycle, maximum concurrent tasks, and maximum file size per upload. These limits are enforced automatically.
When you exceed your included compute allocation:
You are responsible for monitoring your usage through the Studio dashboard. While we endeavor to provide accurate real-time usage data, billing is based on server-side metering, which is authoritative and may differ slightly from dashboard estimates.
The Company reserves the right to throttle or temporarily suspend API access if usage patterns indicate abuse, including but not limited to: sending requests designed to consume disproportionate compute resources, opening excessive concurrent connections, or submitting malformed inputs intended to degrade service performance.
The Company is not liable for interrupted service resulting from exhaustion of your compute allocation or spending cap.
Every API plan has a compute budget, file size limits, and a cap on concurrent tasks. When you hit your limit, requests either stop (Starter) or you pay overage until you reach your spending cap (Professional/Business). The Studio dashboard shows your usage in real time. If we notice patterns that look like abuse, we may temporarily throttle your access.
Enterprise plan subscribers operate under an Enterprise Agreement that may supplement or modify specific commercial provisions of these Terms and Conditions. Where an Enterprise Agreement conflicts with these Terms and Conditions, the Enterprise Agreement prevails - but only for the specific Enterprise client, only to the extent expressly stated in that agreement, and only for provisions that are not designated as non-overridable below. All provisions of these Terms and Conditions that are not explicitly modified by the Enterprise Agreement remain in full force.
Non-overridable provisions. The following provisions of these Terms and Conditions may not be modified, waived, or overridden by any Enterprise Agreement, Custom Development agreement, or other side agreement:
What Enterprise Agreements may modify. All Enterprise Agreements must be executed by an authorized representative of the Company. Enterprise Agreements may adjust the following types of provisions: pricing and billing terms, usage limits and overage rates, service level commitments and uptime guarantees, support response times, data retention periods, processing location requirements, and confidentiality terms. Any modification beyond this scope must be explicitly identified and separately approved in writing.
The Company may deploy Tenant Configurations - client-specific code, scripts, processing parameters, or workflow configurations - to its Shared Infrastructure on behalf of Enterprise clients. This means that custom processing logic for a specific client runs on the same underlying servers, networking, and storage systems used by other clients.
The following terms apply to Tenant Configurations:
The Company may enter into separate agreements with clients for custom software development, integrations, or bespoke processing workflows. The following terms apply to all Custom Development unless explicitly overridden by the applicable agreement:
Enterprise clients can have custom processing logic deployed on our servers, and we can build custom software for you under a separate agreement. The key things to know: our platform and servers always remain ours — you own the custom work we build specifically for you (subject to your Enterprise Agreement). Your configurations are logically separated from other clients but share the same physical infrastructure. The Enterprise Agreement takes precedence over these general Terms for anything it specifically addresses.
When you use the API Services, you may upload files and submit data for processing. The Company processes this data solely to provide the API Services and does not access, use, or share your data for any other purpose beyond what is necessary to deliver the service.
Retention: Files uploaded for processing and computation results are stored temporarily on cloud infrastructure. Results of asynchronous tasks are retained for a limited period (currently 24 hours) after which they are automatically deleted. You are responsible for downloading results within this retention window. The Company may change the retention period at any time with reasonable notice.
Processing location: The Company's primary infrastructure is located in the European Union. However, API Data may also be processed on servers outside the EU - including, but not limited to, compute nodes operated by the Company's infrastructure providers in other regions - in order to reduce latency and improve performance for geographically distributed clients. Where personal data is transferred outside the European Economic Area, the Company relies on appropriate safeguards as required by GDPR Chapter V, such as the European Commission's Standard Contractual Clauses or an adequacy decision, as applicable.
Subprocessors: The API Services use third-party infrastructure providers for data processing, including cloud compute and networking providers, and a billing provider. A current list of subprocessors is available upon request by contacting info@bitbybit.dev.
GDPR: For the purposes of the EU General Data Protection Regulation (GDPR), when you submit personal data through the API Services for processing, the Company acts as a data processor on your behalf. The data processing terms described in this section, together with our Privacy Policy, constitute the data processing agreement required under Article 28 GDPR. Specifically:
We only use your uploaded files to give you results — nothing else. Results stick around for about 24 hours, then they are automatically deleted, so download them promptly. Our main servers are in the EU, but processing may happen closer to you for better performance. If data crosses EU borders, we use GDPR-approved safeguards. When you send personal data through the API, we act as a data processor on your behalf.
Silver and Gold Editor Plans offered on the Platform are paid monthly or yearly. Our payment system uses partner platform Stripe to process and manage payments. In order to do that we share information about you with Stripe. This happens only when you opt-in for our paid plans. Make sure you read and understand Stripe's Terms of Service and Privacy Policy before you purchase our plans.
We do not offer refunds or compensations. Whether you decide not to use our Silver or Gold plans, use our Services partially, or if you are dissatisfied with the features offered in our paid plans, we do not compensate or refund you for that. We offer a Free plan for you to test out the main features of the Platform and we believe this gives you a chance to understand the Platform and its features before you pay us. That is why we do not offer refunds. You are free to cancel your subscription at any time. All sales are final.
We use Stripe to pay taxes in other countries. Sales tax, VAT, and GST are paid by us.
When you downgrade your plan from Gold to Silver, from Silver to Free, or from Gold to Free, you risk losing your data, access to features, and capacity of quota limits. You agree that this risk is yours exclusively. If you reach the limits of the lower-graded plan, we may clean up your Projects, Assets, or Scripts from your account to comply with the quota limits of that plan. If you do not want to lose data that is important, you can clean up your Projects yourself before the plan expires. The Company will not accept any liability for such loss or related damages that may occur when downgrading your plan.
API Key Plans are billed separately from Editor Plans via Stripe on a monthly cycle. Usage limits and overage handling are described in §19 (Usage Limits and Fair Use).
API Key Plan subscriptions are non-refundable. Overage charges already incurred are non-refundable. If you cancel your API Key subscription, your API Key remains functional until the end of the current billing period, after which it is revoked. All no-refund and no-compensation terms described in this section apply equally to API Key Plans.
For consumers in the European Union: under Directive 2011/83/EU you may have a 14-day right of withdrawal for digital content and services purchased online. By requesting and receiving immediate access to the digital content and Services upon purchase, you expressly consent to the immediate supply of digital content and the commencement of the service before the withdrawal period has expired, and you acknowledge that you thereby lose your right of withdrawal. For Editor Plans, this consent is given when you first access paid features. For API Key Plans, commencement of service occurs upon issuance of your API Key.
Payments go through Stripe, our payment partner (we share the necessary billing info with them). We do not offer refunds — we believe the Free plan gives you enough time to evaluate the Platform before committing. API plans are billed separately with compute-based limits: Starter has a hard cap, while Professional and Business plans allow overage up to a spending cap. You can cancel anytime, but there are no refunds for unused time. EU consumers: by starting to use the service immediately, you waive the standard 14-day cooling-off period.
The Company does not guarantee any specific level of availability or uptime for the Platform or API Services. Planned maintenance windows will be communicated via the Studio dashboard or the Platform when commercially reasonable. The Services may be temporarily unavailable due to infrastructure updates, security patches, or third-party provider outages.
Enterprise plan subscribers may negotiate specific service level commitments under a separate written agreement.
We work hard to keep everything running smoothly, but we cannot promise 100% uptime — maintenance, updates, and the occasional hiccup are unavoidable. Enterprise clients can negotiate formal SLA terms separately.
The Company reserves the full right for any reason at any time to temporarily or permanently stop or discontinue the Platform and our Services. We have the right to do that for the whole Platform or parts of it. You agree that we can do that with or without notice and we will not be held liable for any damages that may occur in relation to such an event.
The Company will not be held liable for changes to the Platform that disturb your work, negatively affect your Content, or stop your code in the Scripts from working correctly. You also agree that we are not liable for discontinued service, stopped or paused Platform either to you, other users, or third parties that may be affected by such an event. You agree that you will not be compensated if such an event occurs.
The Company reserves the right to change any prices, plans, or quota limits. We will inform you about price changes on our homepage when that happens or when such changes are about to happen. We do our best to be transparent and keep you informed.
API pricing changes: Changes to API Key Plan pricing, overage rates, or spending caps will take effect at the start of the next billing cycle following the date of notice. In-cycle pricing will not be changed retroactively. The Company will provide at least 14 calendar days' notice before any price increase affecting API Key Plans.
When we make major changes to these Terms we release a new version. You will be asked to review and accept the updated version before continuing to use the Services. Continued use after acceptance means you agree with the updated Terms. If you disagree, you should stop using the Platform and delete your Account.
We hope to run the Platform forever, but realistically, things can change. We may need to adjust pricing, features, or quotas over time. For API plans, we commit to at least 14 days' notice before any price increase and will never change pricing mid-billing-cycle. When we make major changes to these Terms, we will ask you to review and accept the updated version before continuing.
You can delete your account at any time through your account settings. If for some reason you cannot complete the process, contact us at info@bitbybit.dev from the email address registered on the Platform.
Deletion of your Account is immediate and irreversible. All data associated with your Account after deletion will be lost forever. The Company will not be able to retrieve it. You agree that the Company may retain information in two forms after account deletion: (a) database backups, which are overwritten through normal backup rotation within approximately 90 days; and (b) specific legal and compliance records — such as transaction history, billing records, and account identifiers — which may be retained for up to 10 years where required for tax, legal, or regulatory purposes. Archived records are not used for active processing and are not shared with third parties except as required by law.
If you delete your Account while still being an active Silver, Gold, or API Key plan holder, you will not be compensated for the remaining time period during which you will not use the Platform. After you delete your account you will be removed from any mailing lists that we may have and you will not be charged any additional costs afterwards when your plans expire. If you decide to register again you will have to purchase a plan of your choice again. All plans expire immediately with the removal of your Account. It is not possible to reassign plans of deleted Accounts to newly registered or existing Accounts even if they come from the same email or third-party authentication provider.
API Account Cleanup: If you have active API Key subscriptions, deleting your Account will immediately revoke all API Keys, cancel all active subscriptions, and delete all files and task results associated with your API account. Any overage charges incurred before deletion remain payable. Deleted API Keys cannot be recovered or reassigned.
You can delete your account at any time through your profile settings. Once deleted, it is gone for good — we cannot bring it back. If you have active paid plans or API Keys, they are cancelled immediately, but any outstanding charges still apply. Plans and keys from deleted accounts cannot be transferred to new accounts.
The Company has the legal right to investigate any violations of these Terms and Conditions and may cooperate with law enforcement agencies and authorities in prosecuting users who violate them. While we are not obligated to monitor all Content on the Platform, we reserve the right to review, track, and monitor Content at our discretion. The Company may remove any Content that, in our judgment, violates these Terms without prior notice or warning.
You agree that the Company has the right to delete your Account and all of the information therein:
After we detect any of such violations we may delete your Account immediately and irreversibly. We will not be able or willing to recover any data related to that Account and we will not provide any services to you. You agree that the Company may keep the information related to such an account for some time in our archived backups of the database.
We have the right to investigate violations, work with law enforcement if necessary, and remove content that breaks the rules — without prior warning. If you use the Platform as intended, you have nothing to worry about. Serious violations — like distributing malware, abusing the API, or sharing your keys — can result in permanent account termination. We take these steps to protect all users on the Platform.
If you detect Content on the Platform that infringes on your intellectual property rights or copyrights, let us know about it by email at info@bitbybit.dev or by post at:
Volungės g. 5-1, Vilnius LT-10315, Lithuania
Please provide:
The Company processes copyright infringement notices in compliance with applicable EU law, including the Digital Services Act (Regulation (EU) 2022/2065). We will acknowledge receipt of your notice and inform you of our decision within a reasonable timeframe.
If you spot content on the Platform that infringes on your copyright or intellectual property, please reach out to us with the details. We handle these notices in line with EU Digital Services Act requirements. We take these reports seriously, but please only file them if you have a genuine claim and the necessary proof.
The Services, and all materials, information, and services included in the Platform are provided on an "as is" and "as available" basis, with no warranties whatsoever. The Company and its licensors expressly disclaim to the fullest extent permitted by law all express, implied, and statutory warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights.
The Company and its licensors disclaim any warranties regarding the security, reliability, timeliness, and performance of the Services. The Company does not warrant that (i) the Service will meet your specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, and (v) any errors in the Platform will be corrected.
The API Services, including but not limited to compute results, file conversions, geometry processing outputs, and task execution, are provided on an "as is" and "as available" basis. The Company does not warrant that API results will be accurate, complete, or suitable for any particular purpose. Geometry processing may produce results that differ from expected outputs due to algorithmic limitations, floating-point precision, or input data quality. You are responsible for validating all API outputs before use in production environments.
The Company and its licensors disclaim any warranties for any information, content, or advice obtained through the Services. The Company and its licensors disclaim any warranties for services or goods received through or advertised on the Platform or received through any links provided by the Platform.
Software is complex — things can crash, networks can go down, and results may not always be perfect. We provide the Platform and API on an "as is" basis, which means we cannot guarantee everything will work flawlessly all the time. For API outputs specifically, always validate results before using them in production. We provide technical support to paid plan users and do our best to help everyone, but we prioritize paying customers.
Please note that some jurisdictions do not allow the exclusion of implied warranties, so some of these limitations may not apply to you.
Under no circumstances shall the Company or its licensors be liable to you on account of your use or misuse of or reliance on the Services or the Platform arising from any claim relating to this agreement or the subject matter hereof. Such limitation of liability shall apply to prevent recovery of direct, indirect, incidental, consequential, special, exemplary, and punitive damages whether such claim is based on warranty, contract, tort (including negligence), or otherwise, even if the Company or its licensors have been advised of the possibility of such damages.
Such limitation of liability shall apply whether the damages arise from use or misuse of and reliance on the Services or the Platform, from inability to use the Services or the Platform, or from the interruption, suspension, or termination of the Services or the Platform (including such damages incurred by third parties).
This limitation shall also apply, without limitation, to the costs of procurement of substitute goods or services, lost profits, or lost data. Such limitation shall further apply with respect to the performance or non-performance of the Services or the Platform or any information or merchandise that appears on, or is linked or related in any way to, the Services. Such limitation shall apply notwithstanding any failure of essential purpose of any limited remedy and to the fullest extent permitted by law.
In any event, the total aggregate liability of the Company for all claims arising from or related to the Services — including both the Platform and the API Services — shall not exceed the total amount paid by you to the Company for all Services during the twelve (12) months immediately preceding the event giving rise to the claim.
Without limiting the foregoing, under no circumstances shall the Company or its licensors be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including computer or telecommunications equipment failures, internet outages, electrical power failures, strikes, labor disputes, civil disturbances, fires, floods, storms, acts of war, governmental actions, orders of courts or tribunals, or non-performance of third parties.
Our liability is limited. The most we could ever owe you is the total amount you paid us for all Services (Platform and API combined) in the past 12 months. We also cannot be held responsible for things outside our control, like natural disasters, internet outages, or infrastructure failures.
Some jurisdictions do not allow the full exclusion of liability for incidental or consequential damages, so these limitations may not fully apply to you.
To the maximum extent permitted by applicable law, you agree to hold harmless and indemnify the Company and its employees, officers, agents, or other partners from and against any third-party claim arising from or in any way related to your use of the Services, including any liability or expense arising from all claims, losses, damages (actual and/or consequential), suits, judgments, litigation costs, and attorneys' fees, of every kind and nature including but not limited to any liability arising from or resulting by your data inputted into the Platform, including infringement of intellectual property laws or civil or criminal claims.
This indemnification obligation does not apply to the extent that the claim arises from the Company's own negligence, wilful misconduct, or breach of these Terms and Conditions.
The Company shall use good faith efforts to provide you with written notice of such claim, suit, or action.
You are responsible for how you use the Platform. If your actions cause a legal claim against us — for example, if you upload infringing content or use the Platform to break the law — you agree to cover the resulting costs and damages. This does not apply if the claim is caused by something we did wrong on our end. We will do our best to notify you if any such claim comes up.
These Terms and Conditions are governed by and construed in accordance with the laws of Lithuania.
Jurisdiction. Any disputes arising out of or in connection with these Terms and Conditions shall be submitted to the exclusive jurisdiction of the courts of Vilnius, Republic of Lithuania. This jurisdiction clause does not affect the rights of consumers under Regulation (EU) No 1215/2012 (Brussels I Recast) or other applicable EU regulations to bring proceedings in their country of residence.
Severability. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.
Entire agreement. These Terms and Conditions, together with the Privacy Policy, the Cookie Policy, and any applicable Enterprise Agreement, constitute the entire agreement between you and the Company. This agreement replaces all prior oral or written agreements and supersedes them, including previous versions of the Terms and Conditions.
Assignment. The Company may assign its rights and obligations under these Terms and Conditions to an affiliate or successor entity (for example, in connection with a merger or acquisition) without your consent, provided the assignee agrees to honor these Terms. You may not assign your rights or obligations under these Terms and Conditions without the Company's prior written consent.
Waiver. The failure of the Company to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision. Any waiver must be in writing and signed by an authorized representative of the Company to be effective.
These Terms are governed by Lithuanian law, and any disputes would be handled by courts in Vilnius. If any part is found to be unenforceable in your jurisdiction, the rest still applies.
Questions? We are happy to help — reach out to us at info@bitbybit.dev or by post:
Volungės g. 5-1, Vilnius LT-10315, Lithuania
We would rather answer your questions than have you guess. If these Terms do not work for you, that is completely okay — the Platform may not be the right fit, and we respect that.